Privacy Policy

HAV Control Limited ("the Company") is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1 The information we collect and how we use it
When you place an order as a customer we need to know your name, postal address, e-mail address, telephone number, credit card number and expiry date.

We gather this information to allow us process the orders you may make. The relevant information is then used by us, our agents and sub-contractors to provide you with state-ments and to communicate with you on any matter relating to your order and use of the Company website in general.

We may also use aggregate information and statistics for the purposes of monitoring web-site usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we pro-vide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.

We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send an e-mail message to

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an e-mail message to

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your in-formation in this way, please send an e-mail message to

2 Our use of cookies and other information gathering technologies
Data collection is for the sole use of the order being place unless otherwise stated. These details include company name and names. Address and other contact details such as telephone and email address.

3 How we protect your information
The internet is not a secure medium. However we have put in place various security pro-cedures as set out in this policy.
These include the use of a ssl which is used when any data is being transfered between the user and the website.
We also keep your information confidential. The internal procedures of HAV Control Limited cover the storage, access and disclosure of your information.
[Please insert your own details of any security measures in relation to the personal data processed on the website. Please also insert details of any firewalls, browser cer-tification technology, limited access, use of passwords etc and also encryption of credit card details as appropriate]

4 Sale of business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

5 Updating your details
If any of the information that you have provided to HAV Control Limited changes, for example if you change your e-mail address, name or payment details please let us know the correct details by sending an e-mail to or by sending a letter to HAV Control Ltd, Alfa House, Countesthorpe Road, South Wigston, Leicester, LE18 4PJ. UK.

6 Your consent
By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the informa-tion we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Contin-ued use of the service will signify that you agree to any such changes.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

7 How to contact HAV Control Limited
We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to



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